Frequently Asked Questions
Need more information on Horizon Dental? Here are answers to some frequently asked questions. But if you still have questions, we're always here to help. Give us a call!
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How do I schedule my appointment?
To schedule an appointment, you can schedule online here or give our team a call at (980) 999-5007.
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Do you accept insurance?
Yes, we accept most major insurance companies and are in-network with Aetna, Ameritas, Blue Cross Blue Shield, Cigna, Guardian, Humana, MetLife, Principal, Sun Life, United Concordia, Delta Dental, and United Healthcare.
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What type of financial support or payment plans do you offer?
Our team has convenient financing options for your consideration, including CareCredit®, Cherry, or Proceed Finance. You can also join our Horizon Dental Membership Plan, which provides a budget-friendly and flexible alternative to expensive dental insurance, so you can receive quality dental care at an affordable price.
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What hours is your office open?
Our office is open Monday: 8:00am – 4:00pm, Tuesday: 7:00am – 3:00pm, Wednesday: 7:30am – 3:00pm, Thursday: 7:00am – 3:00pm, and Friday: 7:00am – 2:00pm. We’re closed on Saturday and Sunday.
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Does your dental office treat children?
Yes, we offer pediatric dental services, including oral evaluations, preventative care such as cleanings and fluoride treatments, restorative services like tooth-colored fillings and crowns, early orthodontic assessments, and emergency dental care.
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How early should I get to my appointment?
Please arrive at our practice at least 10 or 15 minutes before your appointment starts.
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How long does an appointment take?
Appointment length can vary, depending on what treatment or service is being provided.
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What do I need for my first appointment?
When coming in for your first visit, please bring your completed new patient forms, any X-rays taken by a previous dentist, a valid ID, a list of medications you are currently taking, a list of any current medical concerns or conditions, including past surgeries, and your dental insurance card (if applicable). Also, a parent, legal guardian, grandparent, aunt, or uncle must accompany you if you’re under 18.
